Purchasing

Contact Us - Phone: (800) 822-6219 - Email: hello@carolinafarmstead.com

We are based in Snow Hill, North Carolina in close proximity to the city of Greenville. Please see our Contact page. We ship nationwide.

Our Terms

Carolina Farmstead is proud to build quality furniture. We strive to meet or exceed your expectations. All sales are final. However, it there is an issue with your purchase that is attributable to our craftsmanship please reach out to us and we will make every reasonable effort to resolve the issue.

Wood Characteristics, Quality, Age, and Color

Each piece of furniture we produce is individual and unique as wood is a natural product created by nature and the natural characteristics will not allow for a uniform product. The beauty in our furniture is not in its perfection but rather in its utility, overall quality, and long-term durability. We cannot guarantee that any two pieces will be identical. This applies to individual pieces of wood, knots, wood/stain colors, character marks such as nail holes, scratches, and open cracks. We try very hard to display all of the potential imperfections of each product our website. If you would like to see more detailed images of a product before purchasing, please just reach out to us with a request.

Lead Times

When you place your order, we will provide you with a reasonable estimated date range of when your furniture will be delivered. We base this estimate on the total amount of furniture already on order with us and the current rate at which we're delivering furniture each week. If you need your order delivered by a certain date, please let us know at the time of purchase and we will make every reasonable effort to accommodate your schedule. 

Delivery and Pick-Ups

CUSTOMER PICK-UPS: Many customers choose to pick up their furniture rather than have it delivered. Please arrange a pickup time in advance so that our team can be prepared to assist you. We will load the furniture into your vehicle. We recommend you bring blankets, or other padding, and tie-downs to protect your furniture.

DELIVERIES: We offer white glove quality delivery of our furniture. That means our in-house team will load your order on our truck, deliver it to your location and carefully set the furniture up in your home upon arrival. Pricing for delivery is based on distance from our shop in Snow Hill, North Carolina.